Effective Date:7th July 2025
Trinkly (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information when you visit or shop on https://trinkly.in/ (the “Website”). This Privacy Policy explains what information is collected, how it is used, and the choices you have regarding your data.
Information We Collect
We may collect the following categories of information:
- Personal details: Name, email address, phone number, shipping/billing address.
- Order details: Products purchased, order history, delivery details, refunds/returns-related information.
- Payment-related information: Payment is processed through secure payment partners; we do not store complete card details on our servers.
- Device & usage data: IP address, browser type, pages visited, time spent, and other diagnostic data collected through cookies and similar technologies.
How We Use Your Information
Your information may be used to:
- Process and deliver orders, and provide order updates.
- Provide customer support and respond to queries.
- Improve the Website experience, product offerings, and internal analytics.
- Prevent fraud, unauthorized transactions, and misuse of the Website.
- Send updates/promotions where permitted (you can opt out anytime).
Sharing of Information
Trinkly does not sell or rent your personal data.
We may share limited information only with trusted third parties strictly for providing our services, such as:
- Delivery/logistics partners (to ship your order).
- Payment processing partners (to complete transactions securely).
- Website operations and analytics tools (to run and improve the Website).
We may also disclose information if required to comply with applicable law or lawful government requests.
Cookies
We use cookies and similar technologies to:
- Enable essential website functions (such as cart and checkout).
- Remember preferences and improve browsing experience.
- Understand how visitors use the Website to improve performance.
You can disable cookies in your browser settings, but some features of the Website may not function properly.
Data Security & Retention
We use reasonable security measures to protect your personal information and work with secure providers for payments and website operations.
We retain information only for as long as necessary to fulfill orders, provide support, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices
You can:
- Request access, correction, or deletion of your personal information (subject to legal/operational requirements).
- Opt out of promotional messages by using the unsubscribe option (if provided) or contacting us.
Contact Us
For any questions, concerns, or requests related to privacy, please contact:
- Phone: 84200 11700
- Email: support@trinkly.in
- Address: 334/1, M B ROAD, Birati, Kolkata (WB) – 700051